Thursday, October 28, 2021

Royal Star Hawaii-branded MCI motorcoach Des Plaines, Ill. — Motor Coach Industries (MCI) announced that Royal Star Hawaii, a tourism and entertainment leader in Hawaii, has taken delivery of six MCI coaches in November with the remainder of the 12-bus order planned for the first quarter of 2019.

The first delivery includes two 2019 MCI J4500 coaches with 60-passenger seating capacity, wheelchair lifts, enhanced sound systems, and an on board lavatory. The other four coaches are 2019 D4505 coaches in the 63-passenger seating configuration with one wheelchair lift. All vehicles are equipped the Cummins/Allison B500 powertrain. Royal Star uses the J4500 for its deluxe gold service and the D4505 to offer "smart money” silver service to provide choice to all Hawaii market segments. The gold and silver service is distinguished through the distinctively different interior and exterior coach colors, including its custom Amaya seats, made-to-order fabric selections, as well as driver uniforms; for its gold service, they offer guaranteed lavatory on board, mints, and hand towels.

As a subsidiary of Stars of Paradise Tours & Attractions, Royal Star is the leading transportation provider to its parent’s popular tour and entertainment venues including the Star of Honolulu, a 1,500-passenger excursion and sunset dinner cruise vessel, far and away the leader in the Hawaii cruise industry.

“We serve global tourism markets on Oahu with a fleet utilized around the clock,” explains Ron Howard, president. “We’ve worked with MCI for more than 20 years because they have a focus on comfort, reliability, and service equal to ours. From our first motorcoach to now over 45 coaches in our fleet, MCI has been an important key in our quality of service and phenomenal growth since 1996.”

Royal Star has recently constructed a modern $2 million maintenance facility at its new Honolulu complex, where MCI provides expert technical assistance and training, keeping Royal Star’s maintenance technicians up-to-date to meet Royal Star’s safety and reliability goals.

“At MCI, we’re lucky to have many customers whose brands are synonymous with the territories we serve,” said Patricia Ziska, MCI vice president of sales. “Royal Star is an affiliate of one of America’s most innovative tourism companies, and MCI is proud to have our coaches be a part of their tour experience.”

Known for its Aloha on Wheels slogan, Royal Star has served Hawaii since 1996 from its headquarters in Honolulu. It claims many firsts, including the state’s first 100-percent seat-belted fleet, 100-percent drive cam fleet, wheelchair lift services, and guaranteed equipment booking by category with 1 hour minimums and clear pricing.

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