In the motorcoach industry there are uncontrollable factors that may cause a delay in a delivery, such as traffic congestion and severe weather. By using the DeliveryTrack app to take a photograph and ‘geo-tag’ it, the driver’s explanation can be simply and efficiently confirmed. A driver may have a question about a part; with the DeliveryTrack app he will be able to snap a picture and send it to a service team member who can help them through the process. Users will therefore be able to use this readily available tool every time they consider it necessary and in a wide variety of situations. The app can be downloaded through the Google Play or Apple iTunes stores for free.
In other news, Prevost has also announced that it has relocated its Houston service center to a much larger facility about five miles from the previous location.
“We are now able to offer expanded services compared to the previous location. This expansion is part of Prevost’s commitment to provide the strongest service network in the industry,” says Randy Castillo, Prevost service network director. The new 21,000-square-foot facility is located at 11851 Cutten Road, Houston, Texas. It is equipped with seven full service bays, a large parts warehouse area, training room, customer lounge and a larger parking area. The new service center location is easily accessed from Texas 249/Tomball Parkway and Sam Houston Parkrway.
“Prevost’s new Houston facility is one of 11 North American service centers where factory-trained experts provide a full range of maintenance services and mechanical repair solutions to get vehicles up and running quickly” says Bubba Bruning, Houston service manager.
Visit prevostcar.com more information.
Prevost Reveals Accident App, Opens New Houston Location
- Category: Industry News