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Wednesday, June 19, 2019

Event and Client Services Manager Alicia KlineNashville — Grand Avenue Worldwide is proud to announce that Alicia Kline has assumed the position of event and client services manager. Kline previously served as executive assistant to Grand Avenue CEO Carl Haley. With over seven years of experience providing events management services and administrative support for corporate executives and organizations, Kline will be responsible for overseeing the processes and systems related to serving customers through all phases of their transportation needs.

“Having been with Grand Avenue for over two years and being involved in a number of client-focused engagements and activities, I am honored and excited to now be in a role that ensures our clients’ every need is met,” said Kline. “Grand Avenue prides itself in providing the highest level of professionalism and quality care, and I look forward to helping the company further its exceptional service.”

Since joining Grand Avenue in 2015, Kline has developed the customer service, management, and leadership skills necessary for her new role as event and client services manager. Kline’s promotion comes as Nashville continues to grow in popularity as a top destination city for meetings and events.

“With her extensive background in handling events, from corporate meetings to professional sporting events within NASCAR and baseball, Alicia was a natural fit to be our new event and client services manager,” said Grand Avenue Vice President of Operations and General Manager Terrie Lane. “We’re thrilled to have her in this role and know that her experience will be valuable in helping us enhance our client services.”

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