Monday, October 25, 2021

Premier minicoach Premier minicoach at the UConn Coaches Road Show Berlin, Conn. — A 36-passenger minicoach owned and operated by chauffeured transportation services provider, Premier Limousine, will feature in the University of Connecticut (UConn) Division of Athletics and UConn Foundation’s inaugural UConn Huskies Coaches Road Show this week. From June 4- 7, the luxury tour bus will travel to four cities across Connecticut and New York. The UConn Coaches Road Show will provide the opportunity for coaches and administrators to spend time connecting and interacting with fans, alumni donors and UConn supporters throughout the region.

“Premier Limousine is delighted to have been chosen as the official transportation provider for UConn’s first-ever Coaches Road Show,” said Premier Limousine CEO Stephen DiMarco. “We’re honored to have this opportunity to support UConn’s efforts to connect with its community and fans and hope to be involved in this endeavor again in the future.”

Privately owned and maintained by Premier Limousine, the 36-passenger Premier Limousine mini coach being utilized in the UConn Coaches Road Show features reclining seats with reading lamps, a DVD/CD player, secure Wi-Fi connectivity and an on-board restroom. All of Premier Limousine’s mini coaches go through a rigorous safety check before each trip, ensuring the highest level of quality control. Additionally, each coach is equipped with GPS and vehicle tracking.

The UConn Coaches Road Show will commence at the Glastonbury Boat House in Glastonbury, Conn., on Monday, June 4. There will be a visit to Stony Creek Brewery in Branford, Conn. on Tuesday, June 5, and the event will continue on Wednesday, June 6 at the Hearst Tower in New York City. The Road Show will conclude with a stop to the UConn Stamford Campus on June 7. Each event will feature Head Women's Basketball Coach Geno Auriemma, Head Football Coach Randy Edsall, and Head Men's Basketball Coach Dan Hurley.

"The UConn Huskies Coaches Road Show is something that I have been looking forward to for a long time," Director of Athletics David Benedict said. "I am excited to have a chance to engage with some of our most ardent supporters in several of our most important constituencies and I know that UConn Nation will love to interact with the fantastic coaches we have in Storrs. I expect the events in Glastonbury, Branford, New York City, and Stamford to be well-received and look forward to expanding the Road Show in future years."

Premier Limousine CEO Stephen DiMarco In other news, Premier recently launched a suite of new technologies from DriveProfit and Livery Coach that will enhance the company’s customer service capabilities. Realizing the many benefits that these technologies would have in improving how Premier serves its clients, DiMarco spearheaded the company’s swift move to implement these business development systems. The suite of technologies consist of DriveProfit’s REACT online quoting system, REVIEW customer review tool, RELATE customer retention management system and Livery Coach’s online booking tool, which allows customers to receive instant rates and book airport transfers directly online. Since the launch of these technologies, Premier has processed almost 15,000 quotes and received nearly 2,000 private testimonials and over 250 public reviews. Additionally, the company has increased its bookings 10-fold since its web booking tool went live.

“Offering exceptional service, with no detail unattended, has been the backbone for us becoming the leading provider of chauffeured transportation in the Connecticut area,” said DiMarco. “By adding these new industry technologies to our staff, we are better able to provide a much higher level of personal service focused on building authentic relationships with our valued customers.”

Premier is also utilizing the vital data from these technologies to make improvements to their services. In addition, chauffeurs are undergoing rigorous training on using the Premier Limo App, a technology that allows customers to book new trips including tours, track vehicles via GPS updates, receive details on their chauffeurs, and view past trips.

As well as Premier implementing these technologies, Steve DiMarco went the extra mile by closely partnering with DriveProfit to help develop and test its REACT, REVIEW, and RELATE tools. As a result of Steve DiMarco’s involvement, REACT has been found to increase booking productivity by as much as 50 percent and conversion rate by at least 20 percent, more capabilities were added to REVIEW that now makes it better able to grow brand reputation and RELATE’s client relationship building features were improved.

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