Thursday, October 28, 2021

Guests mingle at ABC’s open house Newark, Calif. — ABC Companies’ recently opened service and parts center hosted over 100 guests, including local and national tour, charter, and shuttle operators at its recent open house event. Attendees savored local fare and enjoyed refreshments, while ABC representatives provided guided tours of the new facility along with presentations from on-staff experts and industry vendors. Visitors were also eligible to win a number of great prizes throughout the day. A recognized leader in the sales, service and support of coach and passenger transportation solutions, ABC Companies continues to expand its footprint within the high-growth NorCal region with its new one-stop destination for robust fleet services designed to cover every aspect of equipment care and maintenance for large and small operators.

Located in the heart of the Alameda County’s Tri-Cities area, the new facility is well situated to serve a broad range of customers and to continue to attract new operators to the business.

“This state-of-the-art facility significantly increases our capacity to support customers on a larger, more far-reaching scale,” said ABC Companies Chief Commercial Officer Roman Cornell. “As the market continues to expand, this facility and location will enable ABC to galvanize its leadership position.”

Situated on more than three acres, the 30,000 square foot facility offers:

  • Two acres of secure, well-lit, expertly landscaped parking area available for lease to operators
  • State-of-the-art diagnostics, maintenance, collision and repair and vehicle care with 14 service bays, two- or three-axle alignment/complete tire service and balancing, and full paint booth and body shop
  • A modern, comfortable driver’s lounge, featuring WiFi, work areas, large screen TV, pool table, refreshments, and more
  • 6,000 square foot dedicated parts warehouse and distribution center offering ABC’s expansive parts inventory available for counter pickup and shipping
Meeting the demand for centralized equipment support and services, the company is looking to give customers a fast, efficient service experience delivered by ABC’s highly trained staff of technicians, parts specialists, and customer service professionals, under the guidance of ABC General Manager & Senior Vice President for the Western Region Bryan O’Connell.

Overhead shot of ABC Companies’ service & parts facility in Newark, Calif. “Our technical and parts expertise is second to none, and together with our on-site parts warehouse we can help customers improve fleet performance by accelerating repair and service turnaround times,” said O’Connell.

“This new location is specifically designed to elevate the customer experience. It has been designed around our customers’ needs by providing support and services that can be scaled to their unique requirements,” stated Cornell.

While the tech-sector demand for employee shuttle programs at surrounding Silicon Valley campuses will benefit from this new location, Mr. Cornell added that a full range of large and small operators can utilize the one-stop facility for all of their service, maintenance and technical needs.

“While we continue to invest in newer, better, and smarter technologies, we never forget our roots and the relationships that are the backbone of ABC Companies. Decades of servicing both large and small operations keep us true to our mission -- being here for all customers, when and where they need us,” commented CEO Dane Cornell.

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