Transportation software platform Moovs has announced its new fully integrated Customer Relationship Management (CRM) system built specifically for luxury ground transportation operators. The Moovs CRM was created to help transportation businesses automate email and SMS marketing, connect more effectively with past and potential customers, and track the results of their efforts—all from within the platform they already use to run their operations.

“We designed this CRM to be more than just a marketing tool—it’s a complete solution to help operators build lasting customer relationships and grow their business,” said Moovs Co-Founder and CEO Amir Ghorbani. “From personalized messages to in-depth performance analytics, it makes it easy to connect with riders, drive revenue, and understand what works.”
With the launch, Moovs says that the CRM fills a critical gap in the industry, especially as transportation operators often lack the time and resources to act on the power of digital marketing. The feature allows operators to promote services like event packages, airport transfers, corporate travel, and seasonal offers with just a few clicks.

According to Moovs, the CRM can help:
- Revenue growth by reaching more customers with targeted campaigns and staying connected with past riders to drive repeat bookings
- Strengthen customer relationships by sending automated messages that make customers feel valued and remembered
- Measure success by tracking campaign performance with real-time analytics and understanding which messages convert into actual bookings and revenue
- Reduce the hassle of marketing by accessing ready-to-use templates and industry-specific messaging as well as allow customers to reply directly and keep the conversation going
The CRM is already available to all Moovs users, with no complicated setup or extra software required.
Visit moovsapp.com for more information.
[04.29.25]