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The CD/NLA Executive Retreat is returning to Miami—one of the industry’s favorite locales—from June 2-5. In addition to tons of intimate networking and immersive education from experts both inside and outside of the industry, this annual event offers up a rare opportunity to experience some of the local vibes and sights of our host city. For example, in the past we’ve taken operators on tours of Napa Valley vineyards, Austin’s wildest and weirdest locales, and even the Jack Daniel’s Distillery. This year, we’re giving you the chance to experience a little adventure in Florida’s famous Everglades, as we hit the water for an incredible private airboat tour.
On this excursion, you will enjoy a 60-minute tour where you will be zipping along at speeds up to 60 miles per hour. Journey deep into the River of Grass on this guided tour for an opportunity to uncover some of the area’s best-kept secrets. The private tour will be led by an experienced guide who knows the best places to see gators, birds, snakes, and other wildlife that can only be found in this subtropical ecosystem.
Following the exhilarating journey on the water, you’ll get the experience of seeing reptiles in a whole new light as the morning concludes with a 20-mintute live gator show. This thrilling presentation ensures that everyone will have a blast. Uncover the unique characteristics of the iconic American alligator and share laughs as amusing antics come to life in the world-famous “Gator Pit.” Seating for our Wednesday excursion is strictly limited to 50 operators—and requires a separate $60 fee per person—so you’ll definitely want to register in advance.
While you’re registering for the retreat, take a moment to book your stay at the fabulous Fontainebleau. Until May 1, we have secured a block of rooms for the incredible price of $279/night. Whether you realize it or not, you’re undoubtedly familiar with the property through its long Hollywood connection. Major motion pictures filmed at the Fontainebleau include The Bellboy, Goldfinger, Scarface, and The Bodyguard. Located on the beach, the hotel is an American icon that’s redefined glamour for generations through striking design, contemporary art, music, fashion, and vibrant guest experiences. Since its creation, Fontainebleau has built upon its legacy as a cultural icon, and as America’s “first luxury resort,” its name is synonymous with enduring extravagance and prestige.
When you aren’t taking part in the exciting CD/NLA programming, feel free to take a dip in their bowtie-shaped pool or enjoy an exquisite dining experience at one of their legendary restaurants. Or indulge yourself at the property’s wellness spa or fitness facilities, soak up the Miami Beach nightlife, and sleep your cares away in one of their heavenly rooms. You may be here for work, but it will definitely feel like a vacation.
Visit cdnlaexecutiveretreat.com for more information.
[04.23.24]
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The Virginia Limousine Association (VLA) is looking to re-energize their membership by hosting a meeting on April 29 at 5:30 p.m. at the Holiday Inn in Ruckersville, Va. All members are invited.
“We need to revitalize and regroup our association and get our important business back in front of our members,” affirmed the Board of Directors in a statement about the upcoming event.
At the meeting, there are plans to elect a new board of directors. Nominations can be submitted to VLA Secretary Glenn Stafford of Love Limousine at glenn@lovelimova.com. Attendees are encouraged to share meeting info with other members and guests.
Established in 1987, the VLA is an award-winning trade association. Their mission is to promote a stronger relationship and understanding between legal owner/operators, VA Department of Motor Vehicles, other government agencies, and the public to work toward the betterment of the chauffeured transportation industry.
Visit virginialimousineassociation.org for more information.
[04.23.24]
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On Tuesday, April 16, the Illinois Limousine & Bus Association (ILLBA) presented the latest edition of their ongoing Coffee With ILLBA webinar series. Free to operators from around the globe and held via Zoom, these late-morning sessions offer education and guest speakers on various topics facing the industry. Moderated by Executive Director Paula DeBiasi of Chicago Coachworks, this month’s topic was Let’s Go Global! Build and Maintain a Worldwide Affiliate Network.
ILLBA Executive Director Paula DeBiasi
After greeting those in attendance, DeBiasi started things off by welcoming a panel of truly global operators to sound off on the topic. Richard de Krijger of DMC Limousines (Netherlands), Myles Flood of LFL Worldwide Chauffeur Services (Ireland), and Amy Yan of AmyExpress (Asia) were all on board to discuss what it takes to develop a network, work with one another, and best serve customers.
Richard de Krijger of DMC Limousines (Netherlands)
The first topic examined dealt with marketing and what’s the most effective way to sell services worldwide. Each of the panelists discussed the importance of marketing to executive assistants, particularly with corporate work. Next, the conversation veered into the topic of service levels and what affiliates should expect from one another. While Flood cited the importance of having up-to-date software technology, De Krijger said that the best way to develop partnerships is to meet in person at tradeshows. Yan, however, recommended focusing on quality and making sure that chauffeurs are well-dressed and well-trained.
Amy Yan of AmyExpress (Asia)
Also discussed were the various challenges faced by affiliates operating worldwide. The most notable problem debated was that of time zones and issues of pickups with flight arrivals. The panelists all urged operators and clients to concentrate on when the plane is arriving—as opposed to departure—as this can lead to confusion when crossing multiple time zones.
Finally, the group communicated the benefits of using shared software platforms and other technology. Expressing his frustration with affiliates who still send direct texts to chauffeurs demanding status updates, de Krijger pointed out that this practice can be eliminated by using GNet or similar platforms. Flood also said that Facebook groups are invaluable for developing affiliate partnerships, as you can get a good look at who’s who in various worldwide markets.
Operators who missed the webinar can catch it on YouTube by clicking here.
Visit illba.org for more information.
[04.19.24]