Lancer Testimonial
Saturday, June 03, 2023

Michael Callahan Able Limousine Founder Michael Callahan Boston — Able Limousine is the recipient of the 4th Quarter 2016 LMC Group Circle of Excellence Award. Able won the award for excellence in training and staffing practices.

Founded by Michael Callahan in 2001 with only two cars and two drivers, Able Limousine quickly grew due to its professional and courteous service. Able now has an extensive fleet of late model vehicles and is respected throughout the industry. With its tremendous growth, Able has had to fill many CDL chauffeur, chauffeur, and dispatch positions and quickly integrate these new employees into the organization.

The first step in developing a stellar employee base is recruiting and staffing. In the past couple of years, Able has had dozens of new hires and now has more than 50 employees. Able worked closely with The LMC Group to source, qualify, screen, and interview these new team members.

“Operations Manager Josh Mason and President Mike Callahan always find time to reply to my emails on a daily basis,” said Recruiter Justine Keenan. “What makes their responses most helpful to me are their immediate, thorough messages that provide excellent feedback and clear coordination of the interview process. Their full participation has made for a seamless process and a high level of successful hires.”

Able’s success does not stop with the handshake at the end of the interview, of course. Their training programs have been very successful in equipping their new chauffeurs and dispatchers with the confidence and skills to provide top-notch service. A recent employee survey reveals a high level of team member satisfaction

“100% of Able employees say they are determined to give their best result every day, added LMC Director of Human Resources Christina Davis. “100% say when they notice a problem, they also identify a solution. 100% confirm a good working relationship with their manager. These results show a great leap forward for Able and a thriving, healthy working environment.”

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