Active in the industry for 14 years, Rich is looking to take the collective industry knowledge he’s accumulated and use it to create a new and exciting company.
“I look forward to maintaining and building solid relationships with clients and affiliates. In fact, the company’s name—derived from Chauffeured Transportation Network—is a reflection of my many loyal partners within the United States and abroad who we depend on to maintain the service levels we promise our clients with each trip—no matter where it is taking place,” he says.
With an initial focus on group work, CTN Global is now active in airport and point-to-point transfers, serving Hartsfield Jackson International Airport as well as all FBOs in the metro Atlanta area. Rich’s vision is to provide unparalleled service in all sectors, while still remaining client-focused and competitively priced.
“I do not want to be the largest in Atlanta, but I do want to be one of the best,” says Rich. “Larger is not always better.”
In addition to working to ensure that every ride is professional and on time, CTN Global places a great deal of emphasis on the front and back ends of every trip: the reservation and billing processes.
According to Jessica Buckles, the company’s director of operations, “The actual transportation is only part of the process. Confirmations and status updates are a must for every single trip. And ride receipts always go out within 24 hours, which is what our partners are looking for. Our online booking system is fast and easy, and our clients love it.”
Also on CTN Global’s team is Eric Jeffries, vice president of sales, who has a background in the industry and more than three decades of sales experience.
“CTN affords us the opportunity to build a company that sets itself apart by an unparalleled level of customer service,” Jeffries says.
Visit ctntrans.com for more information.
CTN Global Is Established in Atlanta
- Category: Industry News