Lancer Insurance
Wednesday, November 29, 2023

omlA screencap from OMLConnectChicago, Ill.—While many may agree that Uber was a wake-up call to the chauffeured ground transportation industry, the immediate strategy for response varies depending on who you talk to. While some prefer to attack it (and all other on-demand services) in court, others are trying to replicate the product. OML Worldwide Transportation (you may know them better as O’Hare-Midway Limousine Service) in Chicago has a different take on the situation.

For the last few years, OML has quietly been developing an interactive web app that allows its clients to connect, via any smartphone, directly with the dispatcher, bypassing the need to call for vehicle of driver information.

“There is an initial setup process, but once they are finished, a client can initiate the dispatch process by touching the screen on their phone,” says OML COO Dale Schahczinski. “It is really a unique product as far as I can tell. Our clients enjoy the ease of use, and the information sent from our proprietary software includes not only vehicle description but also the chauffeur’s information—including a photo.”

Schahczinski elaborated: “We aren’t trying to compete with, or be, an Uber. We went into this project, called OMLConnect, with the intention that our app should be a convenience for our current clientele as opposed to something meant to attract new customers. It would also a useful tool for our affiliates if they chose to use it.”

Future releases of the app are planned already, and as the needs of its customers change, so will OMLConnect.

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