Carolina Limousine & Coach, a family-run business providing award-winning transportation service in Coastal Carolina, recently welcomed two additional luxury MCI J4500 coaches to expand its large group travel service.
“When I started this process going back to fall of 2019, MCI came to our office with a full team, and they flew us to Louisville factory,” says Carolina Limousine & Coach President/Owner Joe Reinhardt. “MCI treated us like they were part of the limousine industry. The service was unbelievable, and the product is top notch.”
Reinhardt says he was particularly impressed by the J4500’s sleek design and luxury interior. What’s more, MCI helped the company design a logo to put on the exterior of the buses. MCI’s 5-year warranty was also a key factor with the purchase.
“For our particular situation, we don’t have a motorcoach mechanic in-house, and as we were building a motorcoach division, we knew we wanted to go brand new. MCI is willing to be held accountable for those 5 years versus a used vehicle.”
These are the third and fourth motorcoaches purchased by the Myrtle Beach-based company. Reinhardt acquired the first two right before COVID, but he says they’ve been fortunate enough to be running hard, largely thanks to their college transportation services.
“We were prepared for a long runway. I started my business in 2008, so it seems that every time we have a big purchase, there’s an economic downturn,” he jokes. “So, we were prepared for the next economic downturn. We’ve performed all the safety protocols, including electrostatic cleansing, masked drivers, non-contact service, and in some cases, we’ve been able to provide vaccinated drivers when the college requires it.”
In a strange twist, Reinhardt says that COVID provided the company with new opportunities, especially with Carolina Limousine expanding into the Charleston market at the onset of the pandemic.
Reinhardt says the company is currently running 30 vehicles, including sedans, SUVs, trolleys, minibuses, and, of course, coaches. The oldest vehicle is a 2018 MY.
“We started as a retail and transitioned into affiliate and corporate business. We’re proud to be one of the few companies that can say we’re a full-service transportation company.”
Visit carolinalimo.com for more information.