Lancer Insurance Loss Recovery
Tuesday, December 05, 2023

Motor Coach Industries (MCI) announced it has commenced delivery of 30 new MCI J4500 coaches to Sam’s Limousine and Transportation, providing extensive transportation services nationwide.

Through this order, Sam’s Limousine will expand its motorcoach fleet to a total of 100 vehicles, including 70 coaches, limousines, sedans, as well as shuttle and minibuses, allowing Sam’s Limousine to meet increased demand for charter services throughout Texas.

MCI J4500 Sam’s Limousine and Transportation’s new MCI J4500 at their HQ

The MCI J4500 coach is recognized for its reliability, modern curb appeal and luxurious, spacious interior with best-in-class legroom. The new coach interiors are tailored to Sam’s Limousine specifications and include signature leather-trimmed seating, tray tables and cup holders, and programmable multicolor interior lighting for superior passenger comfort.

The luxury coaches also will be equipped with MCI’s latest Advance Driver Assistance Systems, which include collision mitigation and adaptive cruise control, along with 360-degree exterior cameras to help drivers prevent road incidents and a Cummins clean-diesel engine that reduces greenhouse gas emissions. In addition, 15 of the new coaches will feature wheelchair lifts to ensure accessibility and a comfortable riding experience for passengers with mobility devices.

“There is a hunger for group travel,” said Sam’s Limousine Founder & CEO Omar Ghandour. “Schools and sports teams are back traveling, and workers are returning to offices and job sites.”


Ghandour recalls that, when the pandemic brought transportation to a standstill, Sam’s Limousine team members kept in touch with customers, rescheduling bookings and accommodating businesses that were needed to transport essential workers.

“We kept communicating with our clients,” said Ghandour. “We stand behind them. We have invested in new coaches on their behalf, delivering on a commitment to provide the absolute best.” 

“MCI appreciates the relationship we have with Sam’s Limousine. In the past 10 years, MCI has delivered 74 MCI J4500 coaches, including this contract,” said MCI Private Sales and Marketing Vice President Brent Maitland. “We believe that the foundation of any successful customer relationship is built on trust, exceptional service and support; our team, including our local service center in Dallas has done a tremendous job.”

“Our commitment to our customers is unwavering, and we strive every day to earn and maintain their trust,” Maitland continued. “At MCI, we understand that it takes more than just providing a product;  parts, service, support and training are the keys to building a lasting relationship.”

Sam’s Limousine was founded in 1980 as a luxury limousine service in the Sugar Land and Houston areas. In 2004, Omar Ghandour acquired Sam’s Limousine; in 2010, it established a division dedicated to charters. Today, the company headquarters are based in Houston, which houses many of its vehicles, with plans to open a Dallas branch in June.

“The size and scope of our vehicle variety differentiate us as an A-to-Z operator,” Ghandour said. “We can handle all types of ground transportation needs.” Those factors led Sam’s Limousine to its position as one of the largest charter operators in Texas and one of the top 50 in the nation.

With nearly 200 employees, including drivers who are trained quarterly in safety practices, Ghandour attributes the company’s growth to his team, quality equipment and a personal passion for the industry. “Since I was a boy, I admired bus drivers and wanted to own this type of business,” he said. “I care about vehicles, appreciate our customers, and have a good team in place. I like everything there is about transportation.”

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