Wednesday, September 28, 2022
ING Chauffeured Transportation

Washington, D.C.-based ING Chauffeured Transportation just reached a new milestone and is celebrating its 20th anniversary. To mark the occasion, the company recently debuted its newly revamped website and added new late-model vehicles to its growing fleet, which is currently 42. According to Owner Ivana Ciric, ING added eight new 2022 Cadillac Escalades and 12 new 2022 Lincoln Aviators to its fleet this year, which includes sedans, SUVs, limousines, vans, minibuses, and motorcoaches.

ING is a full-service luxury ground transportation company that performs a wide variety of transportation needs, including airport, corporate, city tours, wedding shuttles, proms, wine tours, bachelor/bachelorette transportation, and much more.

The newly updated website now includes options for a quick quote request as well as an online chat. They also started incorporating text automation into their business to allow them a quicker response time on quote requests and questions from their clients.

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Mercedes Daimler Truck

Family-owned bus company Thrasher Brothers Trailways recently attracted attention at the World Games 2022 in Birmingham, Alabama, with their Mercedes-Benz Tourrider Premium bus. The motorcoach, painted in metallic black, was used exclusively to transport selected top athletes to the various competition sites around Birmingham during the 10-day event.

Mercedes Daimler Truck The Mercedes-Benz Tourrider Premium, used for the 2022 World Games

According to Daimler Truck, the Tourrider, a new 45-foot, three-axle motorcoach with chrome-plated center star, sets the standard for design, comfort, technology, and individuality. It was specially designed for the North American market. You can read more about its release that was published by Chauffeur Driven last year.

Thrasher Brothers Owner Alan Thrasher says he was more than proud of this high-profile order: "There was no better time for us to showcase the exceptional Mercedes-Benz Tourrider Premium motorcoach than this superlative event. All athletes immediately felt at home on board. The vehicle is equipped with 56 travel seats and completely provides all the things you'd expect in a Mercedes-Benz, making a strong impression on all those involved."

A total of 3,600 athletes from all over the world took part at the World Games, which took place in the US for the second time since 1981. 110 nations fought for medals in 38 non-Olympic sports, including powerlifting, billiards, and tug-of-war.

“The drivers and athletes were highly impressed with the coach’s comfort and ride,” said Thrasher Brothers Owner & Secretary/Treasurer Alyce Davidson. “The time on the coach allowed drivers to share a bit of the southern hospitality and charm with the athletes.”

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MLOA MLOA Vice President Travis Latham of Fellowship Fleet

The Minority Limousine Operators of America (MLOA) recently held a membership meeting/webinar on Wednesday, August 24. Moderated by MLOA Vice President Travis Latham of Fellowship Fleet Limousine and Bus, the Zoom event’s focus was on risk management and included risk management specialist Charlie Robertson to speak about insurance matters.

Kicking things off with some housekeeping, Latham announced that the MLOA retreat planned for September has been delayed indefinitely. Citing rising COVID rates, as well as the surge in monkey pox, he insisted that “safety is paramount” and the MLOA isn’t willing to risk its members’ health. Also, Latham revealed that the association’s website had been hacked and work is being done to get it back and running ASAP. Before the insurance discussion got underway, new member Brian Warren of TL Worldwide in Akron, Ohio, was welcomed to the organization.

MLOA Risk Management Specialist Charlie Robertson

With the MLOA taking an approach to be better students of the insurance industry, they have formed an insurance coalition (dubbed the “IC crew”) to share information and best practices relating to insurance. Ultimately, the MLOA’s goal is to create a captive insurance program that the association can offer to its membership. Having guest experts like Robertson is another way the MLOA is educating its membership on insurance matters.


Robertson shared some useful bullet points on how to avoid costly litigation. A huge factor remains driver criteria and selection, as attorneys are now often seeking “negligence” claims relating to hiring and training. Robertson advised operators to keep thorough electronic logs: “the more on file, the better.” Also, operators were instructed to avoid firing chauffeurs following an “at-fault” accident. While this may seem counter-intuitive, the thinking is that keeping them happy keeps them on your side should there be a claim against the company. Before turning the webinar over to questions, Robertson shared a few additional best practices to avoid costly claims: keep an up-to-date fleet safety handbook, regularly review driver files, conduct accident investigation training, and offer an incentive program for safe driving.

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