Wednesday, September 28, 2022
Charlie Robertson MLOA upcoming speaker Charlie Robertson

The educational programming of the Minority Limousine Operators of America (MLOA) returns on Wednesday, August 24, at 1 p.m. ET for a Zoom webinar entitled Best Practices for Mitigating Liability Exposure. The association will welcome guest speaker Charlie Robertson, an industry risk management expert who will discuss best practices to avoid costly payouts as a result of accidents. The webinar is open to all industry professionals, and can be accessed by clicking here and entering passcode MLOA. This event will also be the August membership meeting, and association updates will be shared with attendees.


In other news, the MLOA has announced that their September membership conference, which was expected to be their first multiday annual event, has been postponed. Currently, there are plans to hold the event in 2023.

The MLOA is a nonprofit organization composed of minority-owned limousine operators, affiliate, and vendor members. In addition providing a forum for member companies to exchange ideas of value to minority–owned businesses, expertise in customer service, employee hiring and other industry related matters, the organization offers educational resources and legislative assistance to its members and acts as a liaison for its members with the many regulatory agencies.

Visit for more information.


Keep yourself informed and connected to other members of the industry by attending these important meetings. You can also view meetings for the rest of the year on Chauffeur Driven’s Industry Events page.


August 2022
New England Livery Association
21st Annual Golf Tournament
8/9 at Marlborough Country Club in Mass. (registration required)

Pennsylvania Bus Association
9th Annual Motorcoach Safety & Preparedness Workshop
8/9 at York Springs Fire Hall in York Springs (registration required)

WINiT Summit
At the GBTA Convention 2022
8/14 at 11:00 a.m. at the San Diego Convention Center (registration required)

Global Business Travel Association
Convention 2022
8/14-8/17 at the San Diego Convention Center (registration required)

Illinois Limousine & Bus Association (CANCELLED 8/15)
Coffee with ILLBA Zoom meeting
8/16 at 10:00 a.m. CT (RSVP to

National Association of Motorcoach Operators
2022 Conference
8/18-8/21 at the Doubletree by Hilton Perimeter Park in Birmingham, Ala. (registration required)

Motorcoach Association of South Carolina/North Carolina Motorcoach Association/Virginia Motorcoach Association
Joint Regional Meeting
8/23-8/26 at the Hilton Garden Inn in Florence, S.C. (registration required)

Minority Limousine Operators of America
Membership Meeting: Best Practices for Mitigating Liability Exposure
8/24 at 1 p.m. ET via Zoom (PW MLOA)

September 2022
Greater California Livery Association
The Luxury Transportation Expo 2022
at the Portofino Resort & Conference Center in Redondo Beach (registration required)

Maryland Motorcoach Association
2022 Crab Feast
9/8 at 6:30 p.m. ET at The Wellwood in Charlestown, Md. (registration required)

Minority Limousine Operators of America (CANCELLED)
Golf Tournament & Fundraiser
9/10 in Atlanta, Ga. (registration required)

Minority Limousine Operators of America (POSTPONED UNTIL 2023)
1st MLOA Conference
9/11-9/14 in Atlanta, Ga. (registration required)

New England Livery Association
Quarterly Meeting
9/13 at 6:00 p.m. ET at the Holiday Inn in Dedham, Mass. (registration required)

US Travel Association
Future of Travel Mobility Conference
9/20 at Union Station in Washington, D.C. (registration required)

National Limousine Association
Annual Day on the Hill
9/20-9/21 in Washington, D.C. (registration required)

Limousine, Bus, Taxi Operators of Upstate New York
Meeting and Baseball Outing (Buffalo Bison v. Rochester Redwings)
9/22 at 5 p.m. ET at Shalen Field in Buffalo (RSVP to

International Association of Transportation Regulators
35th Annual Conference
9/22-9/25 at The Peabody in Memphis, Tenn. (registration required)

Maryland Motorcoach Association
Annual Group Leader Travel Showcase
at the Wicomico Civic Center in Salisbury
(registration required)

Strategy Leaders
How to Be a Great Manager: 10 Proven Techniques webinar
9/27 via Zoom (registration required)

Greater New Jersey Motorcoach Association
2022 Annual Meeting
9/27-9/29 at Resorts Casino Hotel in Atlantic City, N.J. (registration required)

Illinois Limousine & Bus Association
Meet and Greet
9/28 from 12:00 p.m.-4:00 p.m. CT at O'Hare Airport Limo Lot (Zemke Blvd.)

New England Livery Association
20th Annual Chauffeur Appreciation Day
9/29 from 11:00 a.m-4:00 p.m. ET at the Logan Airport Limo Pool (more information)

Did we miss your association meeting or have incorrect information? Let us know! Email or to be included in our calendar.


This summer, you were hardly far from a new headline asserting another few hundred or thousand flights cancellations, which was generally attributed to staff shortages rather than the traditional weather delays. As we all know, time is money when it comes to business travel, so the delays or cancellations left travelers frustrated and corporate travel managers fuming.


A new survey from American Express Global Business Travel Company Egencia addressed those headaches and what it could mean for business travel moving forward. The survey found that nearly three quarters (74 percent) of business travelers are more likely to use digital tools like apps and virtual agents once their plans have been derailed to focus their options.

The survey queried regular corporate travelers (at least three trips per year) from the US, UK, and France regarding their experiences and found that 73 percent have had some sort of disruption while 69 percent now expect it will be the norm. Consequently, most (85 percent) say they are employing tactics to help prevent it by such as booking an early morning flight (46 percent) or avoiding certain airlines and airports (40 percent).

The good news: the vast majority of those surveyed—94 percent—still think business travel overall is beneficial. Face-to-face collaboration tops the list of travel benefits with nearly a third (30 percent) of all respondents choosing this reason. Only one age group disagreed—respondents aged 55 and older are more interested in the ability to finalize deals with in-person meetings, according to the survey.

“Business travelers are increasingly concerned about experiencing problems on the road and getting the support they need,” says Egencia President Mark Hollyhead. “Whatever the purpose for a trip, if you make the decision to travel it’s an investment in time. We want to be there for our customers and provide the technology and service to manage disruptions as seamlessly as possible.”

Some key takeaways:

  • Younger professionals are more likely (75 percent) to use tech to manage disrupted schedules than those over 55 (60 percent).
  • Gaining access to real-time updates was selected as the greatest benefit of using digital tools to manage changes to business travel by 43 percent of all respondents. The overwhelming majority agree that technology adds value to trip management with only 4 percent disagreeing.
  • There is an appetite for more automated options to smooth travel disruption in the future, with more than a third (34 percent) of frequent travelers calling for predictive flight alerts and 28 percent wishing for automatically rebooked flights when things go wrong.

Visit for more information.