Lancer Insurance
Friday, May 24, 2024

Jacksonville, Fla. — East Coast Transportation announced that it has launched a next-generation reservation/dispatch platform in an effort to improve customer service and streamline its reservation systems online, on mobile devices, and in its back office.

East Coast Transportation According to Mike Sobol, managing member of the company, the platform was developed from the ground up, to integrate all facets of technology like mobile communications, GPS, telephony, and corporate bookings into a cohesive platform. East Coast Transportation leverages the latest SantaCruz technology for faster performance, ease of booking online or via mobile device, and more efficient routing of its team. The app, which is available on the company’s website, allows customers to book service, track their chauffeur, and manager their trips.

“We’ve made a considerable investment in technology to better service our customers and affiliates,” he says. “The new app-based software will simplify the reservation process and streamline the workflow for service delivery. Customers today like using their phones and tablets to do business and the SantaCruz platform makes it all possible. We are excited about the new software.”

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