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London — Addison Lee Group’s (ALG) transformation from a London private hire business to a global premium ground transport provider has fueled a year of record revenue growth and robust underlying profitability.
The company’s revenue increased by 31 percent to $484 million in the year ended August 31, 2017, representing a step change in scale as recent acquisitions contributed to the business’ financial performance as well as increased sales in its core London market.
“For Addison Lee Group, 2017 was the year our London business returned decisively to growth and our focus became investing in and building the world’s leading managed ground transportation business,” said ALG CEO Andy Boland. “We’ve made a strong start to the new financial year, with Q1 revenues up 23 percent and set to top £400 million for the current financial year. At the current rate of growth, we expect to double the size of Addison Lee Group in the next three years.”
Addison Lee CEO Andy Boland During the financial year, ALG built a global business across three continents, with an emphasis of quality, reliability, comfort, and industry-leading premium service throughout its network. Investment in technology has been central to this expansion.
The start of this financial year saw the re-branding of the Addison Lee business in the United Kingdom and, following its recent acquisitions, the group now operates with two brands globally: Tristar, for chauffeur driven, specialist and executive car services, and Addison Lee, for premium car services in major cities, including London and New York.
In January, Addison Lee unveiled its new global product, allowing customers to book executive car services in over 100 cities around the world through its app and website, reflecting the international travel patterns of Addison Lee’s customers. This premium service, designed for global business travellers, booked via digital channels and fulfilled through a vetted partner network, is fully supported by the ALG global service delivery team.
Visit addisonlee.com for more information.
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Davey Coach Sales President and COO John Walsh
Sedalia, Colo. — Davey Coach Sales is pleased to announce the appointment of John Walsh as president and COO. Walsh is an industry vet with more than 30 years of experience. He will report to Tom Davey, CEO.
“At Davey Coach Sales, our values revolve around continually improving our customer experience through our performance-driven attitudes,” commented Davey. “We believe that John’s experience and strategic approach, combined with our recent investment from Progress Equity Partners, will help propel our business forward while keeping our commitment to customer satisfaction and service.”
Walsh has spent his entire career at bus manufacturers and bus dealerships. His background includes extensive sales experience in the luxury, transit, school, and mobility markets.
Davey Coach Sales National Account Manager/Retail Sales Trainer Marcus Watts
“Davey Coach Sales is poised for exponential growth in the coming years. They’ve put in the work to acquire the right assets, the right people, and a clear mission that guides them,” said Walsh. “I’m eager to work with Tom Davey, the employees, and our equity partner, Progress Equity Partners, to further the company’s growth and expansion into new markets.”
In other news, Davey Coach Sales has named industry veteran Marcus Watts as its new national account manager/retail sales trainer. He will report to Josh Davey, vice president of sales & marketing at Davey Coach Sales.
“We are pleased to welcome him to our team. Marcus believes in providing the best service and products in this industry, which aligns with our core values. He’ll be sharing the wealth of his knowledge and experience with our team, so they can continually offer better service to our valued customers,” commented Tom Davey.
Watts brings 37 years of bus sales and service experience to Davey Coach. Before his impressive career began, he attended Arizona State University on a full-ride football scholarship, followed by a stint in the National Football League.
Visit daveycoach.com for more information.
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Bedford Hills, N.Y. — MTC Limousine & Corporate Coach, a provider of executive transportation, recently launched a suite of new applications from The Hudson Financial and Technology Group that will adapt to the company’s growing business requirements. The new technologies implemented incorporate components from the Hudson Ground Transportation System (HGTS), including its reporting, administrative & account tools, reservation system, and dispatching software. The entirely cloud-based HGTS suite will also allow MTC to connect with additional affiliates more easily and efficiently.
“Technological innovation is what has made MTC the company it is today. We embrace emerging technologies that help us work smarter and deliver a better service,” said MTC President and CEO Trevor Franklin. “With unmatched flexibility and scalability, we found that the HGTS solutions were the perfect fit for helping us scale along with our growing business, and we’re excited to see how much these enhancements will improve our operations and service to our customers and affiliates.”
The HGTS suite is set up so that every feature, component, and enhancement is available to be enabled or disabled according to MTC’s needs. In this way, The Hudson Group creates custom configurable applications by enabling the things MTC wants, and disabling the things the company doesn’t. The result is a system that has been custom configured to MTC’s exact specifications.
“The state-of-the-art and highly configurable HGTS is designed to manage all facets of our business,” said MTC VP of Technology Joe Brunetto. “Delivering innovative and scalable ground transportation solutions that help us reduce costs and increase revenue, the system gives us a significant competitive advantage through technology.”
The Hudson Group worked collaboratively with MTC to implement its new reservation, dispatching and reporting, and account software. The system is expected to help the company achieve increased customer retention, lower call volume, and improved operational efficiencies.
“Because of its flexibility, scalability and ability to integrate with a wide amount of networks, HGTS was the ideal enterprise transportation solution for MTC’s needs,” said The Hudson Group Vice President of Business Development Peter Kowal. “We were thrilled to integrate a system that will drive MTC’s evolution well into the future and look forward to helping them implement more of the latest technologies to enhance their business.”
Visit MTCLimousine.com or MTCBuses.com for more information.
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