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Davey Coach Sales President and COO John Walsh
Sedalia, Colo. — Davey Coach Sales is pleased to announce the appointment of John Walsh as president and COO. Walsh is an industry vet with more than 30 years of experience. He will report to Tom Davey, CEO.
“At Davey Coach Sales, our values revolve around continually improving our customer experience through our performance-driven attitudes,” commented Davey. “We believe that John’s experience and strategic approach, combined with our recent investment from Progress Equity Partners, will help propel our business forward while keeping our commitment to customer satisfaction and service.”
Walsh has spent his entire career at bus manufacturers and bus dealerships. His background includes extensive sales experience in the luxury, transit, school, and mobility markets.
Davey Coach Sales National Account Manager/Retail Sales Trainer Marcus Watts
“Davey Coach Sales is poised for exponential growth in the coming years. They’ve put in the work to acquire the right assets, the right people, and a clear mission that guides them,” said Walsh. “I’m eager to work with Tom Davey, the employees, and our equity partner, Progress Equity Partners, to further the company’s growth and expansion into new markets.”
In other news, Davey Coach Sales has named industry veteran Marcus Watts as its new national account manager/retail sales trainer. He will report to Josh Davey, vice president of sales & marketing at Davey Coach Sales.
“We are pleased to welcome him to our team. Marcus believes in providing the best service and products in this industry, which aligns with our core values. He’ll be sharing the wealth of his knowledge and experience with our team, so they can continually offer better service to our valued customers,” commented Tom Davey.
Watts brings 37 years of bus sales and service experience to Davey Coach. Before his impressive career began, he attended Arizona State University on a full-ride football scholarship, followed by a stint in the National Football League.
Visit daveycoach.com for more information.
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Bedford Hills, N.Y. — MTC Limousine & Corporate Coach, a provider of executive transportation, recently launched a suite of new applications from The Hudson Financial and Technology Group that will adapt to the company’s growing business requirements. The new technologies implemented incorporate components from the Hudson Ground Transportation System (HGTS), including its reporting, administrative & account tools, reservation system, and dispatching software. The entirely cloud-based HGTS suite will also allow MTC to connect with additional affiliates more easily and efficiently.
“Technological innovation is what has made MTC the company it is today. We embrace emerging technologies that help us work smarter and deliver a better service,” said MTC President and CEO Trevor Franklin. “With unmatched flexibility and scalability, we found that the HGTS solutions were the perfect fit for helping us scale along with our growing business, and we’re excited to see how much these enhancements will improve our operations and service to our customers and affiliates.”
The HGTS suite is set up so that every feature, component, and enhancement is available to be enabled or disabled according to MTC’s needs. In this way, The Hudson Group creates custom configurable applications by enabling the things MTC wants, and disabling the things the company doesn’t. The result is a system that has been custom configured to MTC’s exact specifications.
“The state-of-the-art and highly configurable HGTS is designed to manage all facets of our business,” said MTC VP of Technology Joe Brunetto. “Delivering innovative and scalable ground transportation solutions that help us reduce costs and increase revenue, the system gives us a significant competitive advantage through technology.”
The Hudson Group worked collaboratively with MTC to implement its new reservation, dispatching and reporting, and account software. The system is expected to help the company achieve increased customer retention, lower call volume, and improved operational efficiencies.
“Because of its flexibility, scalability and ability to integrate with a wide amount of networks, HGTS was the ideal enterprise transportation solution for MTC’s needs,” said The Hudson Group Vice President of Business Development Peter Kowal. “We were thrilled to integrate a system that will drive MTC’s evolution well into the future and look forward to helping them implement more of the latest technologies to enhance their business.”
Visit MTCLimousine.com or MTCBuses.com for more information.
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Guy Kabessa, director of the Carmel Points programNew York — Carmel Car and Limousine Service has announced their Carmel Points Loyalty Program, the industry’s first reward program offered by a car service.
The new Carmel Points system is a unique and exclusive car and limousine service loyalty program that allows Carmel customers to earn and accumulate points every time they ride with Carmel using the Carmel App or book online. Additionally, a Carmel Points member can redeem Carmel Points for a discount on a Carmel ride and even for free rides.
The company said that if you are a Carmel App user and/or hold a Carmel website account, you automatically become a Carmel Points member. If you are not yet a Carmel Points member, all you have to do is download the Carmel App or open a user account on Carmel's website. Then you will simply start accumulating points for every ride you take with Carmel. Once you have accumulated enough Carmel Points, you can redeem them for discounts on Carmel rides or even a free ride.
"We are so excited to launch this exclusive, world's first car and limousine reward program. Carmel gratitude to our customers for their loyalty to Carmel brings the Carmel Points loyalty program a full circle towards showing our appreciation," said Guy Kabessa, director of Carmel Points.
Carmel's Loyalty Points Program was created as a result of Carmel's constant search for new ways to offer value proposition to their customers.
"Once Carmel's think tank realized that no transportation company offered a loyalty program, nor do any other loyalty programs offer the ability to redeem points or miles to pay for a ride, we knew the Carmel Points Loyalty Program must be created and that it would be a hit with our customers," Kabessa added. "And, above all, it's free to join…just another way Carmel says thank you for being a loyal Carmel customer.”
Visit carmellimo.com for more information.
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