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Jensen Beach, Fla. — Eagle Marsh Luxury Limousine, a full-service luxury transportation company based in Marin County, Fla., recently received the February 2016 LMC Group Circle of Excellence Award. The honor was given to Eagle Marsh for Excellence in Implementation.
Chris Carroll, LMC Director of Operations, worked with Eagle Marsh as they moved from a paper-driven system to a fully integrated software system.
“Using Limo Anywhere and dispatching work to drivers via tablets moves the company to the forefront of technology within the industry,” said Carroll. “A transition like this is always a daunting task, but Eagle Marsh owner Seanna Klein and the rest of the team took full ownership of the project. They took a proactive approach to the myriad aspects of the transition, from creating practice trips for training both office staff and chauffeurs to customizing the setup to include remote bookers. Eagle Marsh’s commitment and willingness to adopt cutting-edge tools means they will continue to provide stellar service to their clients.”
Kristen Carroll, The LMC Group’s founder, remarked, “I have been impressed with the team at Eagle Marsh since we started working with them this past fall. They are resourceful, hard working, and on a fantastic growth trajectory.”
Visit eaglemarshluxurylimousine.com or liverymanagement.com for more information.
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St. James, N.Y. — With the success and demand for educational peer groups, Driving Results—currently offering three all at full capacity—will be introducing two new in groups this year.
Driving Results debuts Wheels in Motion and The WHEELS Group, both of which are spin-offs of Spinning Wheels, now in its fourth year. These owners’ groups will focus on companies of various sizes: Wheels in Motion is dedicated to those that are generating less than $2,000,000 in revenue, and between $2,000,000-$5,000,000 in revenue for The WHEELS Group.
Jim Luff will co-facilitate Wheels in Motion
To help facilitate the groups, Driving Results’ Managing Partner Arthur Messina brought on Jim Luff, the founder of Limousine Scene in Bakersfield, Calif. Luff joined the industry in 1990 as a chauffeur before opening his own company in 1993, where he served as CEO and managing partner. Luff will co-facilitate Wheels in Motion.
The purpose of these groups is to bring like-minded business people together for education, business development, and networking sessions. The groups will focus on sharing ideas how to grow your business and all aspects of affiliate work through networking opportunities, roundtable discussions, workshops, goal setting, sales and marketing, technology, customer service, and association participation. The groups frequently include guest speakers from within and outside the industry. All of the groups meet three times a year where they hold discussions on customer service, technology, operations and other industry related challenges. These focus groups are limited to 20 people who are geographically separated from each other and truly desire to grow their business.
“We have developed a comprehensive evaluation system, whereby our group members have direct input on content relevant to their business goals. The groups focus on business leaders and future leaders alike,” says Messina. “As an owner looking to expand opportunities through sharing with other companies, sharing best practices, and looking to learn new business strategies, these groups are for you.”
Send an email to arthur@drivingresults.org for more information about joining the groups.
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Washington — The Federal Motor Carrier Safety Administration (FMCSA) recently announced a one-year extension of the compliance date for the final rule on the lease and interchange of passenger vehicles (L&I Rule). The agency said the petitions for reconsideration filed in the wake of the rule’s publication may have merit, and this extension will allow it sufficient opportunity to review all relevant information to make a determination on how to respond to the petitions. The new compliance date is scheduled for January 1, 2018.
Visit fmcsa.dot.gov for more information.
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