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Premier minicoach at the UConn Coaches Road Show
Berlin, Conn. — A 36-passenger minicoach owned and operated by chauffeured transportation services provider, Premier Limousine, will feature in the University of Connecticut (UConn) Division of Athletics and UConn Foundation’s inaugural UConn Huskies Coaches Road Show this week. From June 4- 7, the luxury tour bus will travel to four cities across Connecticut and New York. The UConn Coaches Road Show will provide the opportunity for coaches and administrators to spend time connecting and interacting with fans, alumni donors and UConn supporters throughout the region.
“Premier Limousine is delighted to have been chosen as the official transportation provider for UConn’s first-ever Coaches Road Show,” said Premier Limousine CEO Stephen DiMarco. “We’re honored to have this opportunity to support UConn’s efforts to connect with its community and fans and hope to be involved in this endeavor again in the future.”
Privately owned and maintained by Premier Limousine, the 36-passenger Premier Limousine mini coach being utilized in the UConn Coaches Road Show features reclining seats with reading lamps, a DVD/CD player, secure Wi-Fi connectivity and an on-board restroom. All of Premier Limousine’s mini coaches go through a rigorous safety check before each trip, ensuring the highest level of quality control. Additionally, each coach is equipped with GPS and vehicle tracking.
The UConn Coaches Road Show will commence at the Glastonbury Boat House in Glastonbury, Conn., on Monday, June 4. There will be a visit to Stony Creek Brewery in Branford, Conn. on Tuesday, June 5, and the event will continue on Wednesday, June 6 at the Hearst Tower in New York City. The Road Show will conclude with a stop to the UConn Stamford Campus on June 7. Each event will feature Head Women's Basketball Coach Geno Auriemma, Head Football Coach Randy Edsall, and Head Men's Basketball Coach Dan Hurley.
"The UConn Huskies Coaches Road Show is something that I have been looking forward to for a long time," Director of Athletics David Benedict said. "I am excited to have a chance to engage with some of our most ardent supporters in several of our most important constituencies and I know that UConn Nation will love to interact with the fantastic coaches we have in Storrs. I expect the events in Glastonbury, Branford, New York City, and Stamford to be well-received and look forward to expanding the Road Show in future years."
Premier Limousine CEO Stephen DiMarco
In other news, Premier recently launched a suite of new technologies from DriveProfit and Livery Coach that will enhance the company’s customer service capabilities. Realizing the many benefits that these technologies would have in improving how Premier serves its clients, DiMarco spearheaded the company’s swift move to implement these business development systems. The suite of technologies consist of DriveProfit’s REACT online quoting system, REVIEW customer review tool, RELATE customer retention management system and Livery Coach’s online booking tool, which allows customers to receive instant rates and book airport transfers directly online. Since the launch of these technologies, Premier has processed almost 15,000 quotes and received nearly 2,000 private testimonials and over 250 public reviews. Additionally, the company has increased its bookings 10-fold since its web booking tool went live.
“Offering exceptional service, with no detail unattended, has been the backbone for us becoming the leading provider of chauffeured transportation in the Connecticut area,” said DiMarco. “By adding these new industry technologies to our staff, we are better able to provide a much higher level of personal service focused on building authentic relationships with our valued customers.”
Premier is also utilizing the vital data from these technologies to make improvements to their services. In addition, chauffeurs are undergoing rigorous training on using the Premier Limo App, a technology that allows customers to book new trips including tours, track vehicles via GPS updates, receive details on their chauffeurs, and view past trips.
As well as Premier implementing these technologies, Steve DiMarco went the extra mile by closely partnering with DriveProfit to help develop and test its REACT, REVIEW, and RELATE tools. As a result of Steve DiMarco’s involvement, REACT has been found to increase booking productivity by as much as 50 percent and conversion rate by at least 20 percent, more capabilities were added to REVIEW that now makes it better able to grow brand reputation and RELATE’s client relationship building features were improved.
Visit premierlimo.com for more information.
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TLPA President Mike Pinckard Rockville, Md. — The Taxicab, Limousine & Paratransit Association (TLPA) is gearing up for its landmark 100th Annual Convention & Trade Show, the world’s largest gathering of for-hire fleet industry executives—and this milestone event will feature a new format, new technology, and new speakers.
Attendees from all around the the world will attend the Oct. 27-29 event held at Caesars Palace in Las Vegas to mark the TLPA’s 100th Convention & Trade Show. In addition to the new three-day, action-packed format, this year’s event features interactive “Learning Labs” in place of panel discussions, and will rely more heavily on outside speakers, rather than presenters from its fleet operator members, to lead discussions.
The TLPA is also reaching out to top-notch speakers for its three General Sessions. Once they are confirmed, TLPA will announce their names on Twitter and Facebook with #FleetForward and on the convention’s website, tlpa.org/Annual-Convention.
The Trade Show is filling up quickly—even faster than in years past, owing to the historic nature of this year’s gathering. TLPA is pleased to announce that Ford Motor Company and Flywheel have already signed on as Premier Sponsors.
The annual golf tournament to benefit the Taxicab, Limousine & Paratransit Foundation will be conveniently held on the famous Las Vegas Strip at the championship course at the Bali Hai Golf Club. Other social networking events will include a new member welcome luncheon, kick-off party, closing reception, and of course, the grand opening reception and a luncheon on the trade show floor with networking opportunities galore.
“The response to this historic centennial gathering has been really great so far, and the TLPA staff and board members are working on some terrific ideas to make this event the best we’ve ever had,” said TLPA President Mike Pinckard. “It’s been said this is a three-day master class in running a transportation business, whether you have 1,000 vehicles in a major city or 10 vehicles in your town. Everybody at these events is here to help their fellow operator do one thing: Grow their business with new and better ideas.”
Attendees are encouraged to make their reservations early to take advantage of the discount room blocks at Caesars Palace. Room reservation information can be found at www.tlpa.org/Reservations.
Thinking about becoming a sponsor or exhibitor? To find the best option to showcase your product or company, email Deb LaGasse at dlagasse@tlpa.org or call (301) 984-5700. Don’t delay—secure your spot today!
Visit tlpa.org for more information.
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Some of the volunteers distributing the CFLA’s Cans for a Cause donations Brevard County, Fla. — When the Central Florida Livery Association (CFLA) closed out its monthlong Cans for a Cause initiative at the end of May, it had high hopes of helping the food pantries at two local charities, One Heart for Women and Children and Hope & Help.
The association had hosted a poker tournament at the end of April that raised more than $1,300 to purchase food donations for the two charities—the former is an outreach organization for families dealing with domestic abuse; the latter provides support and education for those living with HIV and AIDS—and hosted an additional food drive at its May 8 membership meeting.
And on June 1, a team of volunteers comprising members of the association spent the afternoon unloading more than 20 boxes of canned goods, boxed food, and other non-perishable necessities. The donation was the largest single donation in Hope & Help’s history—a record that CFLA broke last year with its seven boxes of donated food.
The first stop on CFLA’s donation distribution was One Heart for Women and Children.
“It was very emotional for everyone who went to do the delivery,” CFLA President Wendy Kleefisch of Brevard Executive Transportation said. “We got there and the shelves were empty: All they had was some coconut water and a bottle of olive oil, since the three local pantries they previously leaned on have all closed their doors.”
Kleefisch added that people were already stopping by the center to pick up food while CFLA members were making their delivery, which deeply affected the day’s volunteers.
CFLA President Wendy Kleefisch of Brevard Executive Transportation (left) with One Heart for Women and Children President Stephanie Bowman “You can see how much these people really needed this food, especially during this time of year because most people don’t think of making food donations in the spring and summer,” Kleefisch said. “The emotion on the bus after we finished dropping off the boxes was completely different because we saw the impact this was making on the community.”
This was the CFLA’s second year supporting Hope & Help, which has since expanded to offer medical services, counseling, support services, and more.
“It was wonderful seeing how Hope & Help has grown in just a year,” Kleefisch said. “They’re more able to help patients learn how to live and give them support. Because it’s no longer a death sentence, people now need help living with AIDS and HIV.”
The CFLA’s efforts were so successful that the local news even covered their efforts. You can see the broadcast at bit.ly/2sOSrBG.
Kleefisch is overjoyed at the response this year’s Cans for a Cause, and is already looking forward to next year.
“As we grow as an association, people donate more and more,” she said. “This was the best year for Cans for a Cause so far, and next year will be even better.”
The next CFLA event will be its July 10 meeting.
Visit cfla.org for more information.
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